1. How soon are orders despatched

A: This is the short answer

Orders are despatched within 24 hours, if for whatever reason there was a delay we would inform you.

2. Which courier service do you use

A: This is the short answer

Orders are despatched using My Hermes courier service and are fully tracked with updates sent via email. Please note a signature will be required for all bouquet orders.

3. What if i have a general enquiry

A: This is the short answer

Please use the contact us section and we will get back to you.

4. I have a special request how do i contact you

A: This is the short answer

Please use the contact us section and we will get back to you.

5. How long will my order take

A: This is the short answer

Orders are despatched within 24 hours and My Hermes typically take 3-4 working days to deliver.

6. Where is my order

A: This is the short answer

Tracking information is sent via email, please log onto My Hermes website and you can track your parcel.